Terms & conditions

As a condition of use of this website, you warrant to us that you will not use this website for any purpose that is unlawful or prohibited.

In certain parts of our website we provide facilities to download files.

It is your responsibility to check and satisfy yourself that any files transferred from our website are free from viruses and compatible with your computer.

If you register as a supplier on the Woodfuel East Website we expect that your contact details will be kept up to date. If we receive complaints about your business registration, we reserve the right to investigate and if substantiated to remove your contact details from the search facility on the Woodfuel East Website.

We reserve the right to change terms, conditions and notices under which this website is offered.

Privacy policy

The Forestry Commission is a data controller under the Data Protection Act. Under the Act, we have a legal duty to protect any information we collect from you. We safeguard your data, and keep strict security standards to prevent any unauthorised access to it. We do not pass on your details to any third party or other government department (except to process on our behalf) unless you give us permission to do so.

What information do we collect?

We collect different kinds of information from visitors to our Website:

• calls to our staff
• requests for information
• registration details for some areas of the site
• and site usage information from log files

Feedback

You can send us your feedback by e-mail, post or phone. We do not pass on any of your personal information outside our organisation when dealing with your enquiry. We will not use any information you supply for any other purpose without first seeking your permission. Where your details are held in our tracking system these are archived after we have dealt with your enquiry and deleted after 12 months.

Calls to Woodfuel East

The information you supply to us in telephone contacts may be logged within a database to help us respond to, and track, your request. We do not pass on any of your personal information outside our organisation when dealing with your enquiry, unless you have given us permission to do so. We will not use any information you supply for any other purpose without your permission. Our system archives your messages after it has been dealt with, and deletes them after 12 months.

Requests for Information

We need to record your personal contact details to be able to respond to, and track the progress of, your request. We do not pass on any of your personal information outside our organisation when dealing with your enquiry, unless you have given us permission to do so. We will not use any information you supply for any other purpose without your permission.

If your enquiry is logged our system archives your message after it has been dealt with, and deletes it after 12 months. If you register an interest in receiving regular updates from the site your details will be kept indefinitely. You have the option to check the details supplied by you, to update these details, or to remove your name from any mailing lists by login in to the Website.

Registration for information Although most of our site does not require you to register there are a few areas which do. The details you supply will only be used for these purposes unless you give us permission for other uses (for example to be included in mailing lists).

Registration as a supplier

By registering as a supplier on the Woodfuel East Website you authorise the Forestry Commission to make your contact details available through the search facility for supplier on the Woodfuel East, through other Woodfuel East communications, and through regional and national list of suppliers to whom Woodfuel East provides data.

Cookies and Log Files

Cookies are pieces of data that can be automatically created on your computer when you visit a website. We do use cookies in some parts of this site but only to provide the user with their customised preferences

Links to other sites

www.woodfueleast.org.uk contains links to other websites, both those of government departments and of other organisations. This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read the privacy statement of any site, which collects personal information. We do not pass on any personal information you have given us to any other site.

Access to your information and contacting us

You can change your registration information by contacting us. If you wish to see our records of any correspondence you have sent to us, or if you have a query or complaint about this privacy policy or about the site, you can contact us by e-mail, phone or post:

Email: woodfueleast@forestry.gsi.gov.uk

Phone: 01223 773072

Post:
Woodfuel East
Santon Downham
Brandon
Suffolk
IP27 0TJ

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Disclaimer

This site is updated frequently and we take all reasonable measures to check the accuracy of the information it contains. However, we cannot ensure that all information will always be accurate and you are advised to contact us via email: woodfueleast@forestry.gsi.gov.uk; Tel: 01223 773072 if you wish to check either the general validity of any information or its applicability to your circumstances.

We cannot take responsibility for information contained on other websites. The inclusion of links to organisations in any section is not an endorsement of companies or products.

Copyright

The material featured on this site is subject to copyright protection unless otherwise indicated. The material may be downloaded to file or printer for the purposes of research and private study. Any other proposed use of the material needs requires approval from the Forestry Commission on behalf of Woodfuel East.

The permission to reproduce protected material does not extend to any material on this site, which is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.

The Forestry Commission encourages users to establish hypertext links to this site.

For further information contact Woodfuel East via email on woodfueleast@forestry.gsi.gov.uk or by telephone on 01223 773072.